Remote expertise through the power of merged reality

Access to this ground-breaking technology is included at no cost with your InterSurgeon clinician membership. Help Lightning allows experienced surgeons to guide and interactively assist others during operations in real-time, anywhere in the world.

Add Help Lightning to your account

What are the benefits of Help Lightning for surgeons?

In light of the pandemic, and for the foreseeable future, the conventional ways of establishing collaborative partnerships through physical visits are not going to be possible. However, because Help Lightning allows surgeons to collaborate remotely, partnerships can still develop – and more easily than ever before.

Help Lightning can be used as a tool for education, mentorship and instruction – as well as for intraoperative case management. It allows both surgical planning and real-time intraoperative advice.

How does it work?

Watch this video to learn how Help Lightning works. This shows use cases in other industries – it’s every bit as useful with surgical applications and can also be used hands-free. All you need to use Help Lightning is your smartphone and an internet connection, though it can also be used with tablets, desktop computers and smart surgical glasses. 

Download a beginner's guide to Help Lightning here: Help Lightning Basic Training

Virtual help in real-time

Help Lightning uses Merged Reality to blend two real-time video streams – e.g. that of a remote surgical expert and another surgeon that needs help – into a collaborative environment. This Merged Reality allows the expert to virtually reach out and direct real surgical procedures or training.

Use your existing devices

Help Lightning runs on your existing mobile devices (iOS, Android) or a web-browser on laptop and desktop computers.

Surgeons can now provide remote assistance as though they’re working side-by-side. They can telestrate, freeze images, use hand gestures, and even add real objects into the merged reality environment.

Be there instantly

Help Lightning is easy, fast and intuitive.

Once you’re in a merged reality call with a colleague or customer, simply tap the mode to change how you interact. Choose whether you’re giving or receiving help, and start collaborating in seconds. Help Lightning’s unique Merged Reality can add missing visual cues, gestures, and non-verbal communication methods to any session.

Using Help Lightning with smart surgical glasses

Take Help Lightning to the next level by pairing it with smart glasses. This innovation allows the wearer to benefit from the assistance of AI or a third-party while performing surgery. When used in conjunction with Help Lightning, smart glasses mean that another surgeon can see exactly what you are seeing and what you’re doing – and also have their hands superimposed over your field of view.

There are a number of models available from different manufacturers including Vuzix, Zebra, and RealWear.

The Advantage of Remote Expertise

Studies show that adding gestures and nonverbal clues substantially improves the speed of understanding. Furthermore, nonverbal cues are 430% more effective than verbal cues and nonverbal cues make Help Lightning’s combination of verbal and nonverbal communication up to 10 times more effective.

Sources: Journal of Nonverbal Behavior, British Journal of Clinical Psychology

Medina Ndoye,MD

Medina Ndoye,MD

Urological Surgeon

Hospital General De Grand Yoff, Dakar, Senegal


Location information

Hospital address

Hospital General De Grand Yoff grand yoff Dakar Senegal Senegal Senegal

Hospital type


Hospital description

Academic (Residency Program)


I'm a urologist surgeon with particular interest in reconstructive and pediatric urology . Hoggy is a teaching hospital , involved in training medical student , urologists in training, and fully trained urologists who want to develop skills in a particular field of urology (pediatric urology, onco-urology,endoscopy..). Our department also need to reinforce partnership in all urology field laparoscopy , equipment etc..In reconstructive urology I've been an SIU- UCSF fellow at urology department with Dr Ben Breyer . Since more than ten years , we benefit from a great partnership with IVUmed in reconstructive pediatric urology Thanks to Francis Schnek at Pittsburg . We also spent few weeks training at Alabama Hospital under the support of Pankaj Dangle from Alabama Children's hospital . I have done many teaching activities around Africa particularly in Obstetric Fistula Surgery. We wish to participate in more global health activities in reconstructive urology , pediatric urology .. After a diploma in global health , we realize that in african countries the gap between the providers ( numbers and skills) and surgery needs seems to be big . For that reason we wants to be involved in any global health program with the aim to improve quality care access.

Member information


Medina NDOYE

Member type

Individual independent practitioner


Urological Surgeon


  • Urological surgeon with paediatric interest

Languages spoken

  • English
  • French

Professional affiliations / memberships

  • Other
  • SIU
  • Other

Current and past partnerships

Has current partners or past partnership experience in these countries

  • France
  • United Kingdom
  • United States of America

Endourology Program with Tenon Hospital, Val De Grace
PCNL workshop with Meditech trust/Urodynamic and Prostate biopsy with Urolink
Peadiatric Urology Workshop with IVUmed

Conditions treated

  • Urethral stricture (reconstruction)
  • Stone surgery
  • Transurethral resection of prostate

Equipment used

  • Rigid cystoscope
  • Flexible cystoscope
  • Bipolar transurethral resectoscope [Olympus]
  • Bipolar transurethral resectoscope [Storz]
  • Unipolar transurethral resectoscope [Storz]
  • Rigid ureteroscope
  • Flexible ureteroscope
  • Stone fragmentation device